1. Data Controller Identification & Contact Details

2. Scope, Context & Definitions

Assistpro.ai provides an AI-powered productivity and scheduling service with integrations including:

a)  The Controller's website: https://assistpro.ai

b)  Official corporate profiles on social media associated with Assistpro.ai

c)  Contact and information request forms linked to these platforms

d)  Mobile applications and integrations (WhatsApp, Telegram, etc.)

A "User" is definedas any natural person who interacts with Assistpro.ai throughthe website, social media, mobile applications, or messaging platforms such as WhatsApp.

3. Purposes of DataProcessing

4. Personal Data Processed & Sources

4.1 Data Sources

• Data provided directly by the User (forms, web registration, communications)
• Data generated through browsing (cookies and similar technologies, per our Cookies Policy)
• Data derived from execution and maintenance of the relationship with Assistpro.ai
• Data from integrated third-party services (Google Calendar, WhatsApp, etc.)

4.2 Categories of Data

Assistpro.ai applies the principle of data minimization, processing only data that are adequate, relevant, and limited to what is necessary for each purpose.

5. Legal Basis forProcessing

6.  Artificial Intelligence & Automated Decision-Making

Assistpro.ai uses third-party artificial intelligence technologies integrated into its services to offer:

• Personalized task recommendations and reminders
• Smart scheduling suggestions for calendar management
• Intelligent conversationassistance via WhatsApp and other channels
• Proactive notifications based on user preferences and patterns

Key Safeguards

• No solely automated decisions that produce legal or significant effects on the User without human intervention
• Users may request human intervention at any time
• Users may ask for explanations regarding AI recommendations
• Users may challenge any automated proposal

The use of these technologies complies with applicable data protection regulations.

7. Statistical Processing

Assistpro.ai may processdata in an aggregated and anonymized manner to prepare statistical and analytical reports aimed at improving services.

This processing does not include any identifying data of Users under any circumstances.

8. Data Retention Periods

For further information on retention periods, contact: support@assistpro.ai

9. Data Retention Periods

Assistpro.ai does not disclose data to third parties unless there is:

• A legal obligation
• Vital interest
• Contract execution requirement
• Overriding legitimate interest User's consent
• User's consent

9.1 Data Processors

To ensure properand secure servicedelivery, the Controller may engage data processors including:

• IT, cloud/hosting, and website maintenance services
• Electronic communications and messaging tools (with prior consent)
• Legal, accounting, and audit advisors
• Customer support and external consultants
• Archiving, digitization, and secure document destruction services

All processors are bound by written agreements imposing: confidentiality, adequate technical/organizational measures, prohibition of unauthorized subcontracting, deletion/return of data upon service completion, and cooperation in ensuring user rights.

9.2 Third-Party Disclosures

Personal data will only be disclosed to third parties with a valid legal basis:

9.3 International Data Transfers

When communication involves recipients outside your jurisdiction, Assistpro.ai applies appropriate safeguards such as adequacy decisions or standard contractual clauses

By using services like WhatsApp, communications may involve data transfers to Ireland (WhatsApp Ireland Limited) and the United States (Meta Group).

10. User Warranties When Providing Data

10.1 Accuracy & Truthfulness

Users declare and guarantee that personal data provided are true, accurate, complete, and up to date. Users are liable for any damage resulting from breach of this obligationt

10.2 Updating Information

Users undertake to keep their data up to date and promptly notify Assistpro.ai of any changes.

10.3 Third-Party Data

If Users provide data of third parties, they declare that:

• They have a valid legal basis (notably, informed consent of the third party)
• The third party has been informed of this Policy's contents
• They assume full responsibility, holding Assistpro.ai harmless from any related claim

10.4 Security of Credentials

Account access credentials are personal and non-transferable. Users must safeguard them diligently and immediately notify Assistpro.ai of any unauthorized use or security incident

11. Security Measures

Assistpro.ai implements appropriate technical and organizational measures including:

• Encryption of communications between User devices and servers (TLS/SSL)
• Encryption of data stored on servers (at-rest encryption)
• Access controls and confidentiality measures for authorized personnel
• Regular security audits and vulnerability assessments
• Regular securityMulti-factor authentication options for user accounts

While these measures reduce risk, absolute Internet security cannot be guaranteed. In the event of a security breachwith high risk to affectedindividuals, Assistpro.ai will promptly notify those affected and applicable regulatory authorities.

12. User Rights

Users may exercise the following rights:

How to Exercise Rights

Requests should be addressed to:

• Assistpro.ai Afmijnstraat 25, 1187ZZ Amstelveen, Netherlands
• Email: support@assistpro.ai
• We recommend contacting us first to resolve matters within one (1) month.

For unresolved concerns, you may contact your local Data Protection Authority.

13. Cookies & Similar Technologies

Browsing the websitemay involve use of cookiesor similar technologies to identify the browser/device and analyze browsing behavior.

Detailed information is available in our Cookie Policy.

14. Changes to This PrivacyPolicy

Assistpro.ai may modify this Privacy Policy when deemed necessary. Updates will be communicated through the Website or other appropriate means.

Continued use of services following notification constitutes acceptance of the revisedPolicy, except where express consent is required

15. Google User Data Policy

Our Commitments

Assistpro.ai's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

• We request access to Google user data (Calendar, Gmail, Tasks) solely to provide specific features you enable.
• We request the minimum necessary scopes to perform these actions.
• We do not use this data for advertising purposes.
• You have full control over your data and can revoke access at any time via:
  • Your Google Account settings.
  • Disconnecting the integration within Assistpro.ai.